We ship directly to your job site in the 48 contiguous United States!
Your order will be shipped ground via freight company (LTL). Our shipping is a curbside delivery with lift-gate and pallet jack service. Curbside delivery service provides delivery of your order to the curb at the end of your driveway. This service does not include set up or assembly of items or removal of packaging materials.
We will provide you with all necessary delivery information to prepare you for delivery, including: full carrier information, contact numbers, a link to the freight carrier's website and tracking numbers. You will be able to track your shipment online from departure to arrival. The delivery terminal will call you when your item arrives to schedule a delivery appointment.
Orders are shipped on a solid and secure crate. The crate is designed to protect your door and ensure that it will arrive in perfect condition. We only ship with freight companies who provide our customers with an online tracking system and superior service.
If you live in a severe climate or your entry receives a lot of direct sunlight from a southern or western exposure, an overhang right above the door is required per the manufacturer's warranty. An overhang that protects the entire door from direct sunlight, rain and snow will increase the longevity of the door and will keep maintenance to a minimum.
If your entry is lacking an overhang or not adequately protected from direct sunlight and the element, please consider a fiberglass door instead.
We are proud to be an Authorized Dealer for the brands that we carry. When you buy from an authorized dealer, you are assured a high level of reliability and honesty. We buy directly from the manufacturers so that you receive only factory-fresh merchandise with a full warranty.
The quality manufacturers we are partnered with have product specialists who hold regular training sessions with our sales staff, assuring a high level of product knowledge. We have to satisfy their standards in order to become an authorized dealer. Our high level of service continues after you have made your sale. Our customer service representatives can assist you with installation instructions, maintenance and care of your new door.
We take great pride in the quality and craftsmanship of the doors we sell. Attention to detail in design, materials and construction is always at the forefront. We encourage you to inspect the item upon receipt. If you have a concern or believe there is a quality issue, we will work with you to correct it, in accordance with our store policies.
Please read the manufacturer warranty thoroughly and follow all requirements.
Manufacturer Warranty
Our offices and showroom will be closed: Friday December 24, 2021 - Sunday January 2, 2022 We will re-open Monday January 3, 2022.
If you need assistance with an existing order or delivery please send us an email or visit our customer support page.
We wish you a wonderful holiday season!
The Doors4Home Team